Customer Success Hub | Epicor U.S. and Canada

Here to Help
Resources & Tools
Latest Product Releases
Customer Programs

We’re Here to Help

Welcome! Download our PDF that explains our EpicCare customer portal and everything else you need to know to get started.

Become an Expert

Explore Epicor Learning to build, maintain, and track skills to unlock the full potential of your Epicor solutions.

Register for SSO

Register now to streamline your Epicor experience with single sign-on, simplifying access across all your accounts.

Open a Support Case

Log in to EpicCare to open a support case and track the status of your current cases. Our team is here to assist you.

Resources & Tools

Product

Download and Access Product Documentation

Submit Product Feature Requests in Epicor Ideas

Check Out Professional Services Offering

Cloud

Move to the Cloud

Check Cloud Status and Sign Up for Notifications

Upgrade to the Latest Release

Networking

Attend Customer Events and Webinars

Become an Epicor User Group Member

Explore the EpiUsers Help Forums

Latest Product Releases

Kinetic

Prophet 21

BisTrack

Propello

Customer Programs

Explore our range of programs to deepen your engagement within the Epicor customer ecosystem.

Have someone in mind who could benefit from Epicor? Explore our Epicor Referral Program to learn more.

Become an Advocate

Interested in becoming an Epicor Advocate? Explore our Champions Circle and dive into inspiring customer success stories.

Global Insights

Find details about our global Epicor Insights events.

Insights Americas

May 20-23
in Nashville, Tennessee

Insights Europe

June 10-12, 2024
Prague, Czech Republic

Epicor Insights Australia/New Zealand

August 12-14, 2024
Gold Coast, Australia

Epicor Insights Building Supply and Retail

November 18-20, 2024
Las Vegas, NV